Corporates
Organizations such as private sector companies, State own entities, NGO, etc can register with the Eagles Miles Department to become Corporate Members.
Corporate Membership enables organizations to accumulate miles when their employees, consultants or any of their nominated guests travel with Eswatini Air.
Corporate members can choose to have miles earned allocated to their Corporate member accounts, to be allocated to the travelers’ Eagle Miles account, or to be split and shared between the Corporate and the traveler accounts in any ratio. For more information on the Corporate Client enrolment, please contact us via email on eaglemiles@eswatiniair.co.s
Families
The program also has an option for family accounts whereby the head of the family must be over 16 years old. All family account members must be over two (2) years old and can only be registered in one family account. A family account member must have a personal account.
The head of the family can assign a maximum of ten (10) members of his family to join the family account. Eligible family members are spouse, parents, siblings, children, grandparents.
The Eagle Miles programme offers 4 tier levels as follows:
Tier Level | Required Status / Tier Miles |
Benefits | |
| 1 | Silver | 500-25000 | Miles earning calculator 1SZL:1Mile |
| 2 | Gold | 25001-55000 | 1.075% |
| 3 | Platinum | 55001-70000 | 1.10% |
| 4 | Black Diamond | 70001 and above | 1.15% |
Tiering miles are earned from actual flights and not from bonus miles awarded. Tiers are valid for 2 years, after which a year-end tiering validation will be done. Members who fail to maintain the required amount of miles to maintain the same tier level will be downgraded.
Missing Miles
If your miles are not credited to your member account within 24 hours after the related flight activity. Please contact our offices.
We will need you to provide us with your membership number, ticket number, flight number, PNR number and the date of your flight. You can send an email to eaglemiles@eswatiniair.co.sz.
Retro claims are allowed only for a maximum of 6 months from the day of transaction. Once this information is retrieved from the member, it will be checked internally for validation.
In the case where the claim is valid, a member will be credited automatically and notified of their successful claim. Retro-claims can be done 2-3 days after a member has provided the necessary information above.
Purchasing Additional Miles
If you do not have enough miles for a free ticket, you can purchase miles in batches of 1000 miles at E 100.00 – this is only applicable if you have 500 miles or more on your account.
Miles Expiry
Miles are valid for five (5) years. Miles that are due to expire will be reflected as such on the monthly Mileage Summary. The programme allows members to extend the life of their miles at a fee, please refer to the relevant section of membership rules for details.
Membership Cards
